Intelligence : Executive Intelligence : CSO

Chief Security Officer

Compliance, Privacy, and Management.  Three of the top goals you and your peers strive to maintain.  Every day you must be sure your systems and policies are in compliance with governing laws and regulations.  You must be vigilant about keeping everyone’s private data secure and out of the hands of digital or physical intruders.  You must also manage all of the policies, staffing, budgets, and other aspects of a sophisticated environment that is constantly under attack.  So how do you do it?  How do you keep all these requirements and many others, fully achieved without missing a detail or two.  It’s all about systems.

You understand that it is necessary to improve staff training, to monitor and manage staff performance, to use secure and proven large scale enterprise deployments or technological products, to use reporting and analytics tools in the support of operational processes and to put those tools in the hands of your staff so they can use them as part of their daily activity.  You see the need for reducing security risks, for maintaining seamless integrations between your secure systems, for automatically detecting anomalies and fast, efficient investigations aided by analytics.  If you didn’t understand these points before reading this, you should now.  You should also be interested in how they can have a significant positive effect on your organizations performance.

Verint® can assist you in the successful evolution of your organization through the implementation of any of our specialized and integrated solutions.  You may not know about Impact 360, you may never have heard of Verint but we are a leading provider of Actionable Intelligence® solutions for enterprise workforce optimization and security intelligence. Our solutions help government and enterprises make sense of the vast information they collect in order to achieve their performance and security goals. Today our solutions are used by more than 10,000 organizations in over 150 countries.

What is Intelligence In ActionTM?  It is the data your business already has that can help you make better decisions, reduce costs, improve performance, and reach your goals.  It does this through a series of fully integrated applications that analyze your business’ interactions and pulls the most relevant information to the forefront for your evaluation and understanding.  Here are some examples of how Verint can help deliver benefits to you.

  • Improve data collection/analysis efficiency:  Import sales, services, and production metrics from disparate sources into scorecard for analysis compared to goals and other metrics.

    Use performance management KPIs to gain a consolidated, rolled up view of contact center, back-office operations, and organizational health with the ability to manage to goals.

  • System-Wide Health Monitoring and Diagnostics:  Nextiva HealthCheck™ provides automated, system-wide health monitoring and diagnostic for superior operational availability and lower operational costs.