Intelligence : Executive Intelligence : COO

Chief Operations Officer

As the leader of the operations organization, order and efficiency is your life’s work. You are tasked with keeping productivity running at above average rates and as efficient as possible. You have to keep quality high and consistently improving. You have to keep your employees happy and motivated so they do their best for the company. And when problems arise, it’s your responsibility to quickly identify bottlenecks that are negatively affecting profitability and customer satisfaction.

You are always looking for the next opportunity to improve daily operations through the involvement of any number of strategies. You may look at tools for gathering and measuring the customer experience or software solutions to help streamline a complex process or a better way to monitor how work flows are completed in your back office environment. The point is you are always looking for ways to improve your operation. Verint can help.

Verint^® can assist you in the successful evolution of your organization through the implementation of any of our specialized and integrated solutions. You may not know about Impact 360, you may never have heard of Verint but we are a leading provider of Actionable Intelligence^® solutions for enterprise workforce optimization and security intelligence. Our solutions help government and enterprises make sense of the vast information they collect in order to achieve their performance and security goals. Today our solutions are used by more than 10,000 organizations in over 150 countries.

What is Intelligence In Action™? It is the data your business already has that can help you make better decisions, reduce costs, improve performance, and reach your goals. It does this through a series of fully integrated applications that analyze your business’ interactions and pulls the most relevant information to the forefront for your evaluation and understanding. Here are some examples of how Verint can help deliver benefits to you.

Improve service management efficiency: Monitor the “Pulse” of your operations by observing key operational metrics in real time. Get alerted of deviations from plan or forecast and take immediate intraday corrective action. Allow employees to view schedules enter preferences online and automate shift swap shifts and vacation requests.
Pulse and Workforce Management enable load leveling across sites and divisions, incorporating backlogs and inventory with new volumes, ensuring organizations meet their service level agreements.
Comprehensive Portfolio: Verint is a “single source” for virtually every facet of video surveillance operations, with the industry’s most comprehensive, integrated video portfolio for enhancing security and operational effectiveness.